Problem: Chat with Support Agent
Problem: Chat with Support Agent
Problems
● Business teams request to answer Customer queries by chatting with Support Agents
● Real-time communication requirements
● Sending/receiving messages in Chat window
Example Use Case
● E-commerce Online Agent help customer preferences as per product features on website
Solutions
● WebSocket APIs: Build real-time two-way communication applications
xxxxxxxxxx@Configuration@EnableWebSocketMessageBrokerpublic class WebSocketConfig implements WebSocketMessageBrokerConfigurer { @Override public void registerStompEndpoints(StompEndpointRegistry registry) { registry.addEndpoint("/websocket").withSockJS(); } @Override public void configureMessageBroker(MessageBrokerRegistry registry) { registry.enableSimpleBroker("/topic"); registry.setApplicationDestinationPrefixes("/app"); }}https://codefiction.net/building-a-real-time-chat-application-with-spring-boot-and-websocket/
Source: Grepper
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